I like that Colleen is very understanding and gentle in her guidance. Instead of telling me what I should do, she invited me to brainstorm solutions with her that made me feel like we were working as a team. She also provided easy to implement solutions that provided immediate benefit.
She has an uncanny ability to uncover hidden challenges. I’ve tried to implement solutions on my own without much progress. Working with her gave me more resources and tools to speed up my progress and get results.